UX Writing
Course development, design and instruction
I developed and designed a UX Writing program offered through the continuing education department at Seneca College. I currently teach the part-time program to a growing number of learners from around the world.
UX Writing microcredential
The UX Writing program is a microcredential—a short course designed to help people upskill, reskill and boost new skills development. It consists of two 8 class courses in UX Writing Fundamentals and UX Writing in Practice.
UX Writing Fundamentals
UXX101 course outline:
UX Writing, Design and Usability Overview
Understanding Your Audience
Voice and Tone
UX Writing Best Practices
Microcopy: Actions
Microcopy: Messages and States
Microcopy: Instructions, explanations and descriptions
Microcopy: Titles, labels and forms
This microcredential outlines the fundamentals of writing for user experiences by addressing the role and responsibilities of the UX writer within product design. It covers the processes and practices that enable UX writers to craft an engaging experience through words.
Upon successful completion of this microcredential, students are equipped to craft clear, concise and useful microcopy—identifying user interface patterns, applying best practices and using appropriate tone and voice.
View a sample of the lecture deck for Week 4: UX Writing Best Practices
UX Writing in Practice
UXX102 course outline:
Style Guides
Auditing & Editing
Internationalization (i18n), Localization (i10n) and Transcreation
Inclusive Design and Accessibility (a11y)
Writing for User Flows
Research, Testing and Measurement
UX Writing Deliverables
Portfolio
In this microcredential students develop their UX writing toolkit and demonstrate the role each piece plays in writing accessible, accurate, inclusive and compelling content across a complex product experience. It explores how a UX writer works within standards, incorporates user insights into their process, meets requirements and presents their work.
Upon successful completion of this microcredential, students are equipped to craft and present clear, inclusive and compelling copy for a digital product flow—adhering to guidelines, utilizing user insights, and meeting business and user goals.
View a sample of the lecture deck for Week 3: Internationalization, Localization and Transcreation