I am a design thinker with over 14 years of experience shaping customer expectations and experiences. I employ human-centred design principles to develop innovative solutions for the complex challenges organizations and their customers face.
I have worked on both client and agency sides of the table, immersing myself in many different types of industries while shaping experience design and strategy for a wide variety of clients. I am inspired by the psychological aspect of my work and the challenge of designing experiences for people.
I live in Toronto, ON
For more detailed information about my experience please see my résumé.
TD Canada Trust
Four Seasons Hotels and Resorts
Treasury Wine Estates